Personalized and Customized Gifts
All personalized gift orders are custom made, by hand. We do not rely on large-machinery as we are a small-business.
Therefore whilst we aim to get all orders out as quickly as possible, we like to say that there is at least 3-6 day production time especially during busier periods such as chagim.
Please ensure your text for personalization is fully correct before submitting your order.
We cannot guarantee that we will be able to make any changes to an order once it has been placed. If you do notice a mistake on your order and it is within 30 minutes of placing your order we can guarantee to make the change however please message us immediately.
Note that personalization colors may vary slightly according to your monitor or display.
1. Do you offer Mock Ups or Proofs?
Unfortunately, we cannot provide proofs or mock ups except on orders with custom designed artwork where additional fee is required.
Requests for proofs will be disregarded unless you have paid for custom designed artwork.
We copy and paste as much as possible, your text for personalization, directly into the font choice or template chosen preventing any typographical errors on our part.
2. What materials are used to personalize gifts?
Fabric gifts are personalized with HTV. All other gifts are personalized with Vinyl.
The materials we use are of the highest quality and are made to last but extra care must be taken when washing items.
3. Can I wash my personalized gifts?
It is recommended that all gifts be washed lightly with warm water only, no boiling water. .
For fabric items, they may be washed on a cold cycle but must NOT be placed in a dryer or ironed.
All vinyl gifts are hand wash only. Please do not put your vinyl labelled gifts through the dishwasher.